Director of Solutions
Fall Communications
Nov 2024 – Present
🌟 Highlights 🌟
At Fall Communications, I work across WordPress development, UX refinement, and ongoing website/CRM support for organizations that need their digital ecosystem to stay fast, stable, and easy to manage. My role sits at the intersection of build + maintain + improve—shipping new features while keeping the platform dependable for real users.
🧩 End-to-end WordPress delivery
Turn designs and requirements into clean, responsive pages and reusable components—while keeping content editing simple for admins.
⚡ Performance and stability focus
Reduce plugin bloat, improve load times, and troubleshoot issues quickly so the site stays healthy between releases.
🧭 UX-first improvements
Refine navigation, page structure, forms, and content flow to reduce friction and make the experience feel obvious.
🔐 Ongoing care mindset
Support updates, QA checks, bug triage, and documentation—so fixes don’t get reintroduced and systems stay maintainable.
🏆Contributions & Achievements 🏆
✅ Website builds + enhancements
Built and improved WordPress pages, templates, and UI patterns across multiple client websites—balancing speed, accessibility, and maintainability.
🧪 Structured QA + documentation
Created repeatable testing and documentation habits (flows, edge cases, regression checks) to ship changes with confidence.
🧰 Systems + tooling improvements
Helped streamline workflows for content publishing, approvals, and ongoing support—so the team spends less time firefighting.
🔎 SEO and technical hygiene
Supported audits and ongoing improvements that keep sites discoverable, consistent, and technically sound.
🤝 Cross-functional collaboration
Worked closely with both design and dev teammates to translate ambiguous needs into clear tasks, clean builds, and measurable outcomes.
💡 Learnings 💡
🎯 Shipping in a “managed services” world
Learned how to prioritize the right things when you’re balancing roadmap work, urgent fixes, and real-world client timelines.
🧠 Better communication = better builds
Got sharper at writing things down clearly—so stakeholders and teammates can align faster and decisions don’t get lost.
🧱 Building for maintainers, not just launch day
Learned to design systems that stay pleasant to maintain months later (clean patterns, fewer hacks, smarter reuse).
💼 Work 💼
// A few projects that reflect my day-to-day work //
🔗 Other places I worked at 🔗
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2015-2018
My 1st tech workplace
2018-2021
Learnt significance of empathy in web development
2021-2024
WordPress, Pardot, Marketing, Remote work and so much more